Delivery takes about 1-2 working days within Lagos upon confirmation of order and payment.
Once we receive your returned item, we will inspect it and process your refund via voucher or bank transfer.
Cancellation / Return / Exchange Policy
How does our return policy work?
You have 3 days to make a return request after your order has been delivered.
How to return an Item
Place the item in its original packaging, including any accessories, tags, labels
or freebies. Always ensure your Return Slip is signed by our agents. That is your proof of return.
You can initiate a return up to 3 days after delivery if:
- You receive a wrong, damaged, defective or counterfeit item
- You change your mind with the exception of Shipped-from-Overseas items, underwear, adult toys, perfumes, cosmetics, hair extensions and jewelry.
When returning an item, ensure all seals, tags and accessories are left intact and item is in it's original packaging. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.